Discover CSG

Business Philosophy

We believe customer satisfaction is the true measure of our brand’s value. Our dedicated workforce is the driving force behind our success, consistently delivering excellence and innovation to meet the needs of our clients.

YEARS

25+

| With over 25 years of experience, we’ve led the way in providing high-quality glass solutions, shaping the industry.

PROJECTS

800+

| Our extensive portfolio of projects showcases our commitment to excellence and innovation in every glass solution we deliver.

CLIENTS

1000+

| We are proud to serve over 1000 clients worldwide, offering bespoke glass solutions tailored to their needs.

COUNTRIES

16+

| Our products have been exported to over 16 countries, expanding our reach and impact across the globe.

PEOPLE

300+

| With a dedicated team of over 300+ professionals, we work together to drive innovation and ensure the success of every project.

PRODUCTS

30+

| Offering a wide range of over 30 products, we provide innovative solutions that meet the highest industry standards.

Our Heritage

Our Story

Our Heritage

Our Story

Founded in 1998 by Dato’ Seri Michael Tan Seng Huat, Crystal Safety Glass (M) Sdn Bhd began as a trading business focused on glassware. During the Asian Financial Crisis in 1997, Dato’ Seri Michael faced financial setbacks when a buyer defaulted, leaving him with two containers of raw glass. Determined to find a solution, he discovered a market for these materials in construction, sparking a shift to trading glass. With borrowed funds and a small team, he established operations in a 3,000 sq. ft. shop in Puchong.

Despite the challenges and the limited internet access of the time, Dato’ Seri Michael travelled extensively to Indonesia and China to secure reliable suppliers. His dedication to meeting customer needs, including glass shops and contractors across Malaysia, drove the company’s early success. By 2006, the company’s workforce had grown to 100, prompting a move to a larger 60,000 sq. ft. facility in Klang.

Since 2013, Dato’ Seri Michael has entrusted the company’s leadership to his children, allowing him to travel globally while they continue to expand the business. Today, the group operates from a state-of-the-art 250,000 sq. ft. glass processing facility in Shah Alam, employing approximately 300 staff. This significant growth underscores the company’s commitment to innovation and quality in the Malaysian glass industry.

The journey of Crystal Group exemplifies perseverance, entrepreneurial spirit, and a commitment to excellence, driven by Dato’ Seri Michael’s vision and the dedication of his family and team. Looking ahead, the group remains focused on delivering superior products and exploring new avenues for growth both locally and internationally.

Our Values

Vision

Crystal Group envisions becoming a global leader in the glass manufacturing industry, setting new standards for innovation, quality, and sustainability.

Core Values

People, Integrity, Quality, Collaboration, Innovation

Mission

Our mission at Crystal Group is to consistently deliver superior glass products and services that enhance the safety and aesthetics of our clients’ spaces. We strive to achieve this by investing in cutting-edge technology, fostering a culture of continuous improvement, and maintaining the highest standards of integrity and customer satisfaction.

Our Achievements

Recognised Excellence: Our Commitment to Quality and Industry Standards

Dato' Seri Michael Tan Seng Huat

Founder and Chairman, Crystal Group

Dato’ Seri Michael Tan Seng Huat is a pioneer in the glass industry, widely recognised for transforming Malaysia’s architectural landscape. As the founder of Crystal Group, his bold vision and relentless pursuit of excellence have propelled the company to the forefront of the industry. In 1999, he made history by being the first to introduce green glass into Malaysia, a groundbreaking innovation that redefined the construction and design sectors and positioned Malaysia prominently in the global glass market.

For over two decades, Dato’ Seri Michael has led Crystal Group on an extraordinary journey of growth, establishing the company as a powerhouse in the architectural glass industry. His visionary leadership has enabled Crystal Group to offer an unrivalled range of high-quality glass solutions, shaping the skyline of Malaysia with iconic skyscrapers and complex architectural projects.

Under his leadership, Crystal Group’s vision has transcended national borders. The company has embarked on an ambitious global expansion, establishing a strong presence in key international markets. As Crystal Group evolves into a true multinational corporation (MNC), it is setting up operations across various regions worldwide, further solidifying its standing as a global industry leader.

Furthermore, Dato’ Seri Michael holds directorships in several private limited companies within the Crystal Group, where his strategic insights continue to influence various facets of the organisation.

His success story is one of innovation, ambition, and perseverance, leaving an indelible mark on both Crystal Group and the glass industry at large. Dato’ Seri Michael Tan Seng Huat’s legacy is one of excellence, and his contributions continue to shape the future of architectural glass globally.

Frank Tan

Chief Executive Officer, Crystal Group

Frank Tan is the dynamic Chief Executive Officer of Crystal Group, bringing a wealth of experience and a visionary approach to the organisation. He graduated with a BA (Hons) in Economics from the University of Portsmouth, United Kingdom in 2008 and has played a pivotal role in steering the company’s strategic direction since his appointment as CEO in 2015.

Under Frank’s leadership, the Crystal Group has seen remarkable growth and innovation, transitioning from a national leader to a formidable player on the global stage. He has successfully spearheaded initiatives that have enhanced operational efficiencies and driven significant revenue growth, positioning the company to compete in international markets.

A key component of Frank’s strategic vision is the expansion of Crystal Group into various regions worldwide. By establishing a presence in multiple international markets, he is guiding the company through its transformation into a multinational corporation (MNC). This global expansion not only diversifies the company’s portfolio but also strengthens its ability to meet the evolving needs of clients and partners across different regions.

In his role, Frank oversees all aspects of the organisation, including financial planning, risk management, and operational alignment with strategic goals. He has implemented an integrated financial reporting system and innovative cost management strategies that have substantially improved the company’s financial performance. His commitment to fostering a strong financial foundation ensures that Crystal Group remains competitive and sustainable in the marketplace.

Frank is also deeply invested in nurturing a culture of collaboration and innovation within the organisation. He encourages cross-functional teams to work together, leveraging diverse perspectives to drive creativity and enhance problem-solving capabilities. This approach has positioned Crystal Group as an employer of choice, attracting top talent in the industry.

Furthermore, he holds directorships in several other private limited companies within Crystal Group.

Tan Yi Shin

Chief Financial Officer, Crystal Group

Tan Yi Shin was appointed as Chief Financial Officer (CFO) of Crystal Group in 2018, bringing with her extensive experience in finance and operations. She graduated with a BA (Hons) in Accounting from the University of Portsmouth, United Kingdom in 2006.

With 18 years of experience within Crystal Group, Yi Shin began her career in various key roles, including Invoice Management, Customer Service Oversight, Operations Management, and Quality Assurance. Her exceptional performance and dedication led her to progressively more significant positions, culminating in her current role as CFO.

As CFO, Yi Shin oversees the organisation’s financial planning, analysis, risk management, and reporting. She has implemented initiatives that enhanced financial performance, including cost management strategies and an integrated reporting system. Yi Shin actively aligns financial strategies with operational goals, ensuring Crystal Group remains competitive and sustainable in the market.

Furthermore, she holds directorships in several other private limited companies within Crystal Group.